FAQ

Frequently Asked Questions. Still have an unanswered question?
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How do I place an order?

Placing an order is simple! Select any of the following design packages available on the bottom of the home page that best fit your business needs and check out! If your service isn't a logo design, then contact us and we will get back to you within 24 hours regarding any design request you have!

What services do you offer?

We offer a variety of services from web designs, to logo designs to graphics designs, you name it! If what you are looking for is design related, then we can help!

How long will my design take?

After you've placed your order, we'll immediately begin the project. Orders have a 1-3 day turnaround time depending on the order size and our order volume. If your order is a bit more advanced, timing may vary. If your turnaround time has passed and your order hasn't been delivered, please contact us through live chat or via our support email: [email protected]

How many revisions do we get?

You can request unlimited revisions until you are satisfied with your logo design. We will work with you as our valued customer unless we feel that you are misusing this opportunity. An example of abusing our unlimited revisions is requesting for minor changes numerous times. You will be given 1 warning if we feel that this is the case.

What if I don't like what I get?

95% of our customers walk away ecstatic with our design, while the other 5% request minor changes and tweaks until they are satisfied. We have over 2,200+ elated customers worldwide. Our reviews can be found on online forums, our social media pages and trustpilot. We guarantee customer satisfaction!

Where can I view some examples or your portfolio?

To view our incredible portfolio, click here.

What is a mascot logo?

Mascot logos are what they sound like – logos that are primarily dominated by mascots, or illustrated characters that are cartoon-like and fun. This type of logo is a strong brand spokesperson, as it often acts as the “brand ambassador” of a business.

What is a logo and why its important?

Symbols are a succinct and efficient way of communicating information about your business. A logo is an important part of your company's brand, and makes a significant impact on a company's public perception. In fact, a logo is one of the most important branding investments a business can make.

I haven't received my order?

Please contact us and we'll gladly assist you. Our support email is [email protected]

Where can I ask more questions?

You can always contact us directly via Instagram DM's or email us at: [email protected]