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FAQ

Frequently Asked Questions. Still have an unanswered
question? Contact us and we'll gladly help you!
Get Started

How do I place an order?

Placing an order is simple! or for an account to get started. Select any of the following design packages available on the "Order" page that best fit your business needs and check out! Once you've checked out, you'll be able to directly chat with a logo specialist regarding your design order.

How long will my design take?

After you've placed your order, we'll immediately begin the project. Orders have a 1-3 day turnaround time depending on the order size and our order volume. If your order is a bit more advanced, timing may vary. If your turnaround time has passed and your order hasn't been delivered, please contact us through live chat or via our support email: [email protected]

How many revisions do we get?

You can request unlimited revisions until you are satisfied with your logo design. We will work with you as our valued customer unless we feel that you are misusing this opportunity. An example of abusing our unlimited revisions is requesting for minor changes numerous times. You will be given 1 warning if we feel that this is the case.

What if I don't like what I get?

95% of our customers walk away ecstatic with our design, while the other 5% request minor changes and tweaks until they are satisfied. We have over 2,500+ elated customers worldwide. We guarantee customer satisfaction!

Where can I view some examples or your portfolio?

To view our incredible portfolio, click here.

What is a mascot logo?

Mascot logos are what they sound like – logos that are primarily dominated by mascots, or illustrated characters that are cartoon-like and fun. This type of logo is a strong brand spokesperson, as it often acts as the “brand ambassador” of a business.

What is a logo and why its important?

Symbols are a succinct and efficient way of communicating information about your business. A logo is an important part of your company's brand, and makes a significant impact on a company's public perception. In fact, a logo is one of the most important branding investments a business can make.

I haven't received my order?

Please contact us via live chat and we'll gladly assist you or contact us through our support email [email protected]

Where can I ask more questions?

You can always contact us directly via live chat when online or email us at: [email protected]

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